CriticalSimulated
Cal.com auth token expired — bookings failing
New booking attempts have returned 401 since 14:02 UTC. Prospects cannot complete booking. Reconnect from Integrations.
Settings
SimulatedWhat PAS can see, what PAS can do, and what always needs a human. These are trust controls — not admin clutter.
Rehearsal mode — these controls are display-only.
Workspace
The brokerage PAS is operating for. Profile editing connects when the backend is wired.
WorkspaceORVN Demo Realty
Slugorvn-demo-realty
ModeDemo session
Operating postureRead-first · approval-gated
Account & profile
Who you are in PAS, and where you are working right now. Your identity is yours and travels with you; the workspace governs its own business records. Real sign-in arrives with authentication.
You · person-owned & portable
NameDemo Broker
Emaildemo@orvn.demo
TimezoneAmerica/New_York (ET)
Working hoursMon–Fri · 8:00 AM – 6:00 PM
This is yours. Your identity, profile, and personal PAS setup follow you across every workspace and stay with you if you leave one.
Your PAS · personal preferences
Assistant namePAS
ToneCalm · concise · proactive
Editing connects when the backend is wired — display-only for now.
Current workspace · governed records
WorkspaceORVN Demo Realty
Your role hereBroker Owner
Session modeDemo session
Client and transaction records here belong to the workspace, not to you. Switching between workspaces arrives in a later checkpoint.
Access & security
Demo session — real sign-in not connected yet
Coming later
- Continue with Google
- Email magic link
Google sign-in / magic link will be wired in a later checkpoint.
Sign out connects when real authentication is enabled.
Members
Everyone in the workspace and the role bundle they carry. Inviting and editing members connects when the backend is wired.
Demo Broker · Northwindowner@northwind-demo.local
Broker OwnerActive
Demo Ops Manager · Northwindops@northwind-demo.local
Admin / Ops ManagerActive
Demo Team Lead · Riversidelead.riverside@northwind-demo.local
Team LeadActive
Demo Agent · Riverside AAG-RIVERSIDE-01
AgentAvailable
Demo Agent · Riverside BAG-RIVERSIDE-02
AgentStretched
Demo Agent · Lakeshore AAG-LAKESHORE-01
AgentAvailable
Demo Team Lead · RiversideAG-LEAD-RIVERSIDE
Team LeadCoverage gap
Member management is demo-only. No invitations are sent.
Roles & permissions
What each role can see and do. Simple bundles, not a permission grid — PAS never lets the UI offer more than the role allows.
Broker Owner
4/4Full visibility and approval authority across the brokerage.
Can
- View all modules
- Approve action proposals
- Manage members & roles
- Edit workspace settings
Admin / Ops Manager
4/4Operational control without ownership-level billing access.
Can
- View all modules
- Approve action proposals
- Manage members & roles
- Edit workspace settings
Team Lead
1/4Visibility and coordination scoped to their team.
Can
- View team modules
Cannot
- Approve action proposals
- Manage members & roles
- Edit workspace settings
Agent
1/4Their own leads, calls, callbacks and bookings.
Can
- View own objects
Cannot
- Approve action proposals
- Manage members & roles
- Edit workspace settings
Viewer
1/4Read-only visibility, no actions.
Can
- Read-only visibility
Cannot
- Approve action proposals
- Manage members & roles
- Edit workspace settings
ORVN Internal Admin
3/4ORVN Labs cross-tenant support and incident access.
Can
- View all modules
- Manage members & roles
- Edit workspace settings
Cannot
- Approve action proposals
Display-only — real enforcement is server-side. Demo / rehearsal.
Approval policy
What always needs a human. These are the guardrails that keep PAS a partner, not an autopilot.
Outbound re-engagement requires approval
PAS can draft a message, but a human approves before anything is sent.
Action proposals require approval
Every bounded action waits for sign-off. Nothing runs automatically.
Write-enabled integrations require approval
12 connectors can prepare a write — each one is approval-gated.
Critical notifications can override quiet hours
Only Critical breaks through. Everything else respects quiet hours.
PAS cannot act live in demo mode
This workspace is in rehearsal. PAS has not changed live customer behavior.
Notification rules
How loud each signal is allowed to be. Quiet hours hold everything except Critical.
FYIBell only. Respects quiet hours.
Needs attentionBell + badge. Respects quiet hours.
UrgentBell + badge + toast. Respects quiet hours.
Approval requiredSurfaced until acted on. Respects quiet hours.
CriticalBanner + push. Overrides quiet hours.
Quiet hours: 8:00 PM – 7:00 AM (demo default). Editing connects later.
PAS behavior
How PAS speaks and when it asks for a human. Tuning connects when the backend is wired.
AI disclosurePAS always identifies itself as an assistant in customer-facing copy.
Always discloseTone styleHow PAS phrases recommendations and summaries.
Calm · plainCallback capture strictnessHow readily PAS turns a spoken promise into a tracked callback.
StrictEvidence requirementPAS attaches a receipt to every recommendation and proposal.
RequiredHuman-review thresholdWhen PAS routes an action to a person before anything happens.
All actionsControls are locked in demo mode — values are display-only, nothing is saved.
This is demo/rehearsal data. PAS has not changed live customer behavior.